Overview
When you make sales through Kartivo, the funds are processed by Stripe and deposited into your connected bank account. This article explains how the payout process works.
How Payouts Work
- A customer makes a purchase on your Kartivo checkout page.
- Stripe processes the payment and holds the funds.
- After the holding period (typically 2-7 business days for new accounts), Stripe transfers the funds to your bank account.
- Kartivo's platform fee is deducted automatically before the payout.
Payout Schedules
Your payout schedule is managed through Stripe and depends on your account history and country:
- United States — Daily payouts with a 2-day rolling basis (standard).
- United Kingdom — Daily payouts with a 3-day rolling basis.
- European Union — Daily payouts with a 3-5 day rolling basis.
- Other regions — Varies; check your Stripe dashboard for details.
Minimum Payout Threshold
There is no minimum payout threshold on Kartivo. However, Stripe may hold very small amounts until they accumulate to a minimum transfer amount based on your currency.
Viewing Payout History
You can view all past and pending payouts in two places:
- Kartivo Dashboard → Payments → Payouts for a summary view.
- Stripe Dashboard → Balance → Payouts for detailed transaction-level data.
If a payout is delayed or missing, check your Stripe dashboard for any flags or verification requests that may be holding up the transfer.